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Webinar - The Patient Experience: A Path to Better Outcome
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This webinar will discuss how to improve operational efficiencies within your practice, how to engage the patient for better outcomes, and it will discuss how the patient experience will impact your social media presence.

 Export to Your Calendar 5/1/2018
When: May 1, 2018
2:00 pm ET
Where: United States


Online registration is available until: 5/1/2018
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The Patient Experience: A Path to Better Outcome

Rob Parker MBA, CMPE, CPXP | Administrative Director of Physician Practices, Memorial Healthcare System

May 1, 2018, 2:00-3:00 PM ET

The healthcare industry continues to evolve its payment structure from the disease management model of payment to the valued based payment methodology. The patient experience will be a key driving factor in this new payment methodology. Our industry is also facing another factor that will have an impact on our financial success, and that is the Millennial generation as consumers. The manner in which this new generation shops for health care is an important aspect for any healthcare provider to understand their social media presence. This webinar will discuss how to improve operational efficiencies within your practice, how to engage the patient for better outcomes, and it will discuss how the patient experience will impact your social media presence.

Learning Objectives

  • Review patient experience data and work with your team to develop tactics to improve the patient experience.
  • Use a tool to engage patients to validate that tactics are being hardwired.

Learn More about Memorial Healthcare System:

Since its inception in 1953, Memorial Healthcare System has been a leader in providing high-quality healthcare services to South Florida residents. Today, it is one of the largest public healthcare systems in the nation and highly regarded for its exceptional patient- and family-centered care. Memorial's patient, physician and employee satisfaction rates are some of the most admired in the country, and the system is recognized as a national leader in quality healthcare.


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