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Webinar - CAHPS Round-Up
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This webinar provides a review key CAHPS programs including Outpatient/Ambulatory Surgery (OAS), the Merit-based Incentive Payment System (MIPS), Hospice, Home Health (HH), and Hospital CAHPS (HCAHPS) and shares developments in the Emergency Department Patient Experience of Care (EDPEC) and Cancer Care surveys. It will also outline the latest trends on the HCAHPS Value-Based Purchasing (VBP) program.

 Export to Your Calendar 1/30/2018
When: January 30, 2018
2:00 pm ET
Where: United States


Online registration is available until: 1/30/2018
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CAHPS Round-Up

Jan Gnida, CPXP | Director, Patient Experience & Government Surveys, Professional Research Consultants, Inc.
Erin Godden | CAHPS Communications Manager, Professional Research Consultants, Inc.

January 30, 2018, 2:00-3:00 PM ET

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys are continually evolving to measure and improve patient experience in the healthcare industry. Our presenters dedicate their time to understand existing CAHPS programs, updates to current programs, and new developments to advance patient care. Join them as they review key CAHPS programs including Outpatient/Ambulatory Surgery (OAS), the Merit-based Incentive Payment System (MIPS), Hospice, Home Health (HH), and Hospital CAHPS (HCAHPS), share developments in the Emergency Department Patient Experience of Care (EDPEC) and Cancer Care surveys and outline the latest trends on the HCAHPS Value-Based Purchasing (VBP) program. 

Learning Objectives

  • Summarize recent developments in key CAHPS programs.
  • Identify key components of surveys currently in testing.
  • Describe AHRQ development work for web methodology.

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