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Webinar - Empathy Reinvented for the Resistant or Misunderstood Healthcare Professional
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Empathy isn't a new topic, but helping people that don't inherently see the value of it, or naturally have the skill to express it, can be challenging. Empathy must include 3 key elements to be interpreted positively. During this session you won’t only learn, but will apply the 3 elements of empathy.

 Export to Your Calendar 3/22/2018
When: March 22, 2018
2:00 pm ET
Where: United States


Online registration is available until: 3/22/2018
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Empathy Reinvented for the Resistant or Misunderstood Healthcare Professional

Lisa Bruhn, CPXP, Patient Experience Educator, Marshfield Clinic Health System
Jami Kaiser, CPXP, Patient Experience Educator, Marshfield Clinic Health System

March 22, 2018, 2:00-3:00 PM ET

Empathy isn't a new topic, but helping people that don't inherently see the value of it, or naturally have the skill to express it, can be challenging. Empathy must include 3 key elements to be interpreted positively. During this session you won’t only learn, but will apply the 3 elements of empathy.  

Learning Objectives

  • Explain that not all people value empathy.
  • Summarize the key elements of empathy in health care.
  • Demonstrate utilizing the 3 elements of empathy for use in their coaching efforts.

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