Join | Print Page | Contact Us | Your Cart | Sign In | Register
Certified Patient Experience Professional (CPXP) Preparation Course: Live Online (Feb 15 - March 8)
Tell a Friend About This EventTell a Friend

The course is conducted in Adobe Connect and requires access to a computer and phone. Adobe Flash Player 13.0 will officially be the minimum requirement for attending the sessions. After registering, you will receive login instructions via email. All sessions will be highly interactive with features such as “raise your hand”, polling, live chat and active discussion through the audio conference. Please come prepared to fully participate in each session.

 Export to Your Calendar 2/15/2018 to 3/8/2018
When: February 15 - March 8, 2018
12:00 PM ET
Where: United States

« Go to Upcoming Event List  

Certified Patient Experience Professional (CPXP) Preparation Course

February 15 - March 8, 2018 Live Online
This program consists of four live, online facilitator-led sessions.

  • Session 1: February 15, 12:00 - 2:00 PM ET
  • Session 2: February 22, 12:00 - 1:30 PM ET
  • Session 3: March 1, 12:00 - 1:30 PM ET
  • Session 4: March 8, 12:00 - 1:30 PM ET


Registration Fee: $650 Members/ $750 Guests

Thinking about taking the CPXP examination, but unsure where to start your preparation? Join The Beryl Institute’s Patient Experience (PX) Body of Knowledge faculty for an interactive prep workshop reviewing the four domains outlined in the Certified Patient Experience Professional Classification System on which the CPXP examination is based. The course will share content from the PX Body of Knowledge courses related to the domains and job tasks and provide an opportunity to test your understanding of key concepts. In addition, participants will receive The Beryl Institute's CPXP workbook offering recommendations and important considerations as you develop a personal study plan in preparation for the CPXP examination and current CPXPs will share their insights and preparation strategies in a panel discussion.

During the course, participants will:

  • Review content from the PX Body of Knowledge courses most related to the CPXP Classification System
  • Test your understanding of key concepts
  • Gain insights and strategies in preparing for the CPXP Examination
  • Interact with current CPXPs as they share recommendations & insights in achieving the CPXP Designation

CPXP Prep Courses offered by The Beryl Institute are eligible for 6.5 Patient Experience Continuing Education Credits (PXEs) pending approval. Participants interested in receiving PXEs must attend the entire course and complete the course survey within 30 days of course completion.  Partial credits will not be awarded. 

> View Course Log-In Process

> View Cancellation Policy

Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092