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Upcoming Events

6/1/2016
PX BOK Virtual Classroom - Metrics and Measurement

6/3/2016
PX BOK Virtual Classroom - Healthcare Leadership and Management

6/7/2016
Webinar - Understanding the Relational PX in Ambulatory Care through Patient Journey Mapping

6/8/2016
PX BOK Virtual Classroom - Cultural Competence and Diversity

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The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define the patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. READ MORE»

Publications

Read informative papers on key issues which are impacting the patient experience.

Case Studies

Discover proven practices being implemented to improve the patient experience.

Learning

Development of Patient Experience Professionals through education, programs and professional development opportunities.

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