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Resource Advisory Council
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The Beryl Institute Resource Advisory Council (RAC) serves to integrate market intelligence and insights into the strategic and tactical direction of the Institute.

A critical commitment of the Institute is to serve as the hub for all voices impacting and influencing the patient experience movement. This includes not only healthcare leaders, physicians, caregivers, patients and families, but also the resource providers offering the latest in products and solutions to support patient experience excellence.

The RAC will complement the Institute’s boards by ensuring a breadth of innovative insights from the healthcare marketplace to inform the strategic direction and resource offerings of the Institute. The Council will review the Institute’s areas of focus and current resources and offer suggestions on new opportunities, topics of interest, etc., ensuring the Institute maintains a leading edge perspective on the patient experience.

Darrell Atkin
Darrell Atkin & Associates
San Diego, CA
Kristin Baird, RN, BSN, MHA
Baird Group
Fort Atkinson, WI
Rene Barron
VP Partnerships
Bethesda, MD
Samir Batra
Vice President of Patient Engagement
Oneview Healthcare
San Francisco, CA
Paul Alexander Clark
Founder, Chief Executive Officer
Nashville, TN
Richard Corder
Wellesley Partners, Ltd.
Wellesley, MA
Lynn A. Ehrmantraut
Senior Vice President
Press Ganey Associates, Inc.
Chicago, IL
Joe M. Inguanzo, PhD
President and CEO
Professional Research Consultants, Inc.
Omaha, NE
Gautam Mahtani
Customer Feedback Systems
Dallas, TX
Susan E. Mazer, PhD
Healing Healthcare Systems
Reno, NV
Anne Mendoza
Patient Experience Coach
BLG, A Healthstream Company
Pensacola, FL
Natalie Miller RN, BSN
Strategic Director, Patient Experience
Atlanta, GA
Dan Prince
Catalyst Healthcare Research
Nashville, TN
Dr. Avnesh Ratnanesan
Sydney, Australia
Steve Shields
President and CEO
Action Pact
Manhattan, KS
Dorothy Sisneros
Language of Caring
Phoenix, AZ
Todd C. Spohn
Director of Health Care
Talent Plus, Inc.
Lincoln, NE
Tim Travis
Eden Prairie, MN
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