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Patient Experience Policy Forum Leadership
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About Charter Leadership Meetings


Executive Board Co-Chairs


Rick Evans

SVP and Chief Experience Officer
New York Presbyterian


Shari Berman

Co-Chair Global PFAC
The Beryl Institute

 

Work Group Co-Chairs – By areas of focus (Those with an asterisk comprise Executive Board)

Advance Patient-Provider Partnerships


Susan Edgman-Levitan, PA

Executive Director
Mass General Hospital Stoeckle Center for Primary Care Innovation
Co-chair, Partners Healthcare System Patient Experience Leaders Committee


Chrissie Blackburn, MHA*

Principal Advisor, Patient and Family Engagement
University Hospitals & University Hospitals Cleveland Medical Center

Strengthen Support for Patient and Family Involvement


Rachel Biblow, MSW*

Sr. Director, Patient and Family Services & Co-Sponsor Experience
The Children’s Hospital of Philadelphia



Penny Blaisdell

Principal, Healthcare SOS
Commissioner, MA Commission on the Status of Women


Strengthen Support for Professional Involvement


Michael C. Bennick, MD, MA*

Medical Director of Patient Experience and Associate Chief of Medicine
Yale-New Haven Health System

Sheila Delaney Moroney, MPH
Senior Director and Patient Experience Officer
Hennepin County Medical Center



David Andrews

Co-Chair Global PFAC
The Beryl Institute

Reduce Disparities


Sara L. Toomey, MD, MPhil, MPH, MSc

Chief Experience Officer, Boston Children’s Hospital
Managing Director, Center of Excellence for Pediatric Measurement
Boston Children’s Hospital


Hala Durrah, MTA*

Patient Family Engagement Consultant & Advocate

Improve Patient-Centered Measurement and Reporting


Esther Burlingame, MHA

Senior Director
National Care Experience Analytics
Kaiser Permanente



Helen L. Ying*

Patient Partner
Kaiser Permenante, Northwest Westside Patient and Family Advisory Council


Elevate the Value Case


Dale Shaller, MPA*

Principal
Shaller Consulting Group



Kristen Terlizzi

Co-Founder
National Accreta Foundation

 

Executive Board Ex-Officio


Jason Wolf, PhD, CPXP*

President, The Beryl Institute
Founding Editor, Patient Experience Journal



Lisa Winstel*

PXPF Advisory Council Chair
Chief Operating Officer, Caregiver Action Network


 

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