|Complimentary Research Report Download|
State of Patient Experience 2015: A Global Perspective on the Patient Experience Movement
The full research report from the Institute's latest benchmarking study provides implications of practice to encourage organizations to lead forward in experience excellence. The largest research of its kind, the study engaged over 1,500 respondents from 21 countries sharing challenges and opportunities in addressing the patient experience across all healthcare settings from physician practice to hospitals to long-term care.
According to the research:
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