|State of Patient Experience Benchmarking|
State of Patient Experience 2015: A Global Perspective on the Patient Experience Movement
The full research report from the Institute's latest benchmarking study provides implications of practice to encourage organizations to lead forward in experience excellence. The largest research of its kind, the study engaged over 1,500 respondents from 21 countries sharing challenges and opportunities in addressing the patient experience across all healthcare settings from physician practice to hospitals to long-term care.
According to the research:
Learn more about the findings in The Beryl Institute's complimentary webinar replay:
The State of Patient, Resident and Family Experience: A Review of Global Efforts Across the Continuum of Care
2013 State of Patient Experience Study
The second biennial study revealed the complex reality facing the patient experience movement.
2011 State of Patient Experience Study
This landmark Beryl Institute study of nearly 800 hospital executives from all 50 states and the District of Columbia offers valuable insight into The State of Patient Experience in American Hospitals.