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Upcoming Events

Webinar - The Impact of Hospital Hospitality Lodging on the Patient and Family Experience

PX BOK Virtual Classroom - Organizational Effectiveness

Webinar - Innovations in Healthcare: Developing Online Communities to Support an Improved PX

PX BOK Virtual Classroom - Technology Application

PX BOK Virtual Classroom - Experience Design

The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define the patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. READ MORE»


Read informative papers on key issues which are impacting the patient experience.

Case Studies

Discover proven practices being implemented to improve the patient experience.


Development of Patient Experience Professionals through education, programs and professional development opportunities.

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View all case studies >>


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