Sharing patient experience journeys from hospitals around the globe.

The Beryl Institute's On the Road series offers you a virtual guest pass to many leading healthcare institutions, uncovering the challenges and successes each face toward improving the patient experience. 

 

These On the Road visits are, of course, a two-way street: providing the participating facilities and systems a chance for objective and reflective feedback from The Beryl Institute community so they can continue on their path of continued improvement.  

If you enjoy the On the Road series, check out our Patient Experience Case Studies where we share success stories from even more organizations working to improve the patient experience.  

Please contact us if you are interested in having your organization featured in our On the Road series.

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Latest On The Road

Patient Experience Conference 2013  

Dallas, Texas

Our April On the Road is about the journey of almost 550 individuals from 41 states in the U.S. and ten countries who came together this month at Patient Experience Conference 2013 in Dallas. The annual event represents just three days in the 365 each year we work to bring the conversation on patient experience improvement to the forefront. Yet these three days encompass what we aspire to be, as the core of our existence at The Beryl Institute is one simple, yet powerful word – Community. It is in community that we learn and grow, it is among community that we can support all we look to achieve and it is through community that we can build a movement for patients and families.

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Previous On the Roads

A System Commitment to Improving Patient Experience Dignity Health Patient Experience Summit Las Vegas, Nevada   The Definition of Patient Experience in Action Ochsner Health System New Orleans, Louisiana     A Committed Journey to Patient Experience Excellence: Environment, Process & Interactions Florida Hospital Orlando, Florida Laying the Foundation for Patient Experience Success Faxton St. Luke's Healthcare Utica, New York   Regional Roundtable Chicago Northwestern Memorial Hospital Chicago, Illinois Creating Memorable Moments - A System Effort to Improve Patient Experience St. David's Healthcare Austin, Texas The Importance of Culture and the Power of Intention in Impacting the Patient Experience Scripps Health San Diego, California Doing What's Right for Kids St. Louis Children's Hospital St. Louis, Missouri     Patient Experience Conference 2012 Fort Worth, Texas Improving the Patient Experience through People Texas Health Presbyterian Hospital Dallas, Texas Integrating Patient Experience into Every Action Banner Health Phoenix, Arizona The "Power of One" Children's National Medical Center Washington, DC Dialogues on Improving Patient Experience: Collaborating to Drive Action Regional Roundtable Los Angeles, California Every Person, Every Time UC Irvine Healthcare Orange, California A Global Look at Improving Patient Experience Inspiration NW, NHS North West Manchester, United Kingdom The Patient Experience Journey: From Warm Welcomes to Fond Farewells Inova Fair Oaks Hospital Fairfax, Virginia Creating the Foundation for Improving the Patient Experience Medical Center Arlington Arlington, Texas Improving the Patient Experience in the Emergency Department British Columbia, Canada Healing Humankind One Patient at a Time UCLA Health System Los Angeles, California Weaving an Effective Patient Experience Strategy Rush University Medical Center Chicago, Illinois Journey to a "Great Patient Experience" Memorial Health System Springfield, Illinois   A System's View of the Continuum of Care Baylor Health Care System Dallas, Texas