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On the Road with The Beryl Institute
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The On the Road series shares patient experience journeys from hospitals around the globe. Contact us to inquire about featuring your organization.

Latest On the Road


A Relentless Pursuit of Patient Experience Excellence

Hamilton Health Sciences
Hamilton, Ontario

Our latest On the Road  took us to Hamilton Health Sciences (HHS) in Hamilton, Ontario. The visit reinforced the global nature of patient experience overall. Our time with HHS provided a thoughtful and insightful look into how an organization can and has strategically cast a wide net in bringing the vast elements and efforts of an organization together to drive experience outcomes.

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The Beryl Institute
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