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PX BOK Virtual Classroom - Metrics and Measurement

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PX Learning Bite - Patient Experience Centrality of Needs
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Patient Experience Centrality of Needs

Jason A. Wolf, President, The Beryl Institute, explores the centrality of needs in patient experience. As we continue the conversation on the definition of patient experience, organizations are also digging deeper into the integral components of what patient experience means - involving culture, interactions, perceptions and the spaces in between.

 

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