The Beryl Institute releases an “I am the Patient Experience” (IMPX) video at the opening of each annual Patient Experience Conference. We encourage the use of the IMPX videos to further the dialogue on the patient experience.
Submitted by various organizations around the world, an additional library of IMPX videos that continue this theme can also be seen below.
At the Institute, we are committed to sharing the faces of the patient experience. We invite you to download the blank "I am the Patient Experience” card and snap a photo of yourself and your colleagues. When done, you can tweet it to @BerylInstitute with the hashtag #IMPX.
Use of these videos as an educational resource for in-class education, new employee orientation, introduction to patient experience or other such learning programs is authorized as long as the video is shown in its entirety and The Beryl Institute is cited in its use. Additional guidelines are outlined below.
Guidelines for use of the "I am the Patient Experience" video:
We hope you find this resource to be of value in making the case that every role we play in the healthcare system has an impact on the patient experience. For additional questions regarding the use of the video, please contact us.