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9/17/2014 » 9/19/2014
Jason Wolf to Speak at CSHCA

Webinar - Getting the Most from Your Membership

Webinar - The Journey to Improving the Patient Experience

Virtual Conference - Technology and Social Media in Healthcare

Patient Experience Grant Program
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Proudly supporting research to improve the patient experience.

Across healthcare, there are already valuable efforts underway to research the value of improving the patient experience before, during, and after care, how it impacts customer service, and the influence of culture on the experience.

The mission of this annual program is to support these research efforts and represents our ongoing commitment to expanding the conversation, learning and sharing around improving the patient experience in the healthcare industry.

Can't find a resource? The Patient Experience Index helps you quickly identify resources to address your specific patient experience needs.


Applications Now Open for 2014 Patient Experience Grant and Scholar Programs

The deadline to apply for each program is September 26, 2014.
Recipients to be announced in October 2014.

> Learn More



View Grant Recipients

View the Institute Scholars


Effects of a Mindfulness-Based Stress Reduction Program on Cardiac Outpatients
WellSpan Center for Mind/Body Health and WellSpan Preventive Cardiology

Medical School Focus on the Patient Experience
Joan’s Family Bill of Rights, Los Angeles, California
The Effect of Soothing Sound Machines and Meditation Using CD Players on Relaxation in Acute Care Orthopedic Patients
Sharp Coronado Hospital, Coronado, California
Enhancing the Great Expectations Program to Impact Overall Patient Experience
Good Shepherd Medical Center, Women’s & Children’s Division, Longview, Texas

Perceived Patient Benefit from Sleep Promoting Interventions
North Shore University Hospital, Manhasset, NY

Engaging Patients With Effective Communication
Lehigh Valley Health Network, Allentown, PA

Broadening Cultural Sensitivity at the End-of-life: An Interprofessional Education Program Incorporating Critical Reflection
Salem Hospital, Salem, OR

Strategies to Improve Nurse to Family Member Communication about Critically Ill Patients
St. Thomas Hospital, Nashville, TN

Standardizing the Approach to Communication and Patient Family Care in an Adult ICU
Morristown Medical Center, Morristown, NJ

Impact of a Collaborative Re-structuring of New Hire Hospital Orientation on Employee Engagement
Roper Saint Francis HealthCare, Mt. Pleasant, SC

Measuring, Assessing and Meeting the Needs of Primarily Spanish-Speaking Patients in the Hospital Setting
Tallahassee Memorial HealthCare, Tallahassee, FL

Enhancing the Patient Experience through "Spotlighting"
St. Joseph Hospital, Orange, CA

The Impact of Nurse Education and Ambient Noise Generators in Reducing Noise and Improving Patient Satisfaction in a Critical Care Unit
THE HEART HOSPITAL Baylor Plano, Plano, TX


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