Proudly supporting research to improve the patient experience.
Across healthcare, there are already valuable efforts underway to research the value of improving the patient experience before, during, and after care, how it impacts customer service, and the influence of culture on the experience.
The mission of this annual program is to support these research efforts and represents our ongoing commitment to expanding the conversation, learning and sharing around improving the patient experience in the healthcare industry.
Can't find a resource? The Patient Experience Index helps you quickly identify resources to address your specific patient experience needs.
The Grant Program will open for submissions in July 2015. View the 2014 guidelines.
View Grant Recipients
GRANT RESEARCH REPORTS
We have categorized our content by key focus areas. Choose from a category to get started or browse through the Reports below.
Identifying Patient Satisfiers and Dis-Satisfiers Regarding
the Diagnostic Center Experience
MD Anderson Cancer Center, Houston, Texas
|Readmissions in the Era of Patient Engagement|
UCLA Health System, Los Angeles, California
|The Impact of Organizational Culture Training on Patient-Provider Communication|
Methodist Le Bonheur Healthcare, Germantown, Tennessee
|Effects of a Mindfulness-Based Stress Reduction Program on Cardiac Outpatients|
WellSpan Center for Mind/Body Health and WellSpan Preventive Cardiology, Gettysburg, Pennsylvania
|Medical School Focus on the Patient Experience|
Joan’s Family Bill of Rights, Los Angeles, California
|The Effect of Soothing Sound Machines and Meditation Using CD Players on Relaxation in Acute Care Orthopedic Patients|
Sharp Coronado Hospital, Coronado, California
|Enhancing the Great Expectations Program to Impact Overall Patient Experience|
Good Shepherd Medical Center, Women’s & Children’s Division, Longview, Texas
|Perceived Patient Benefit from Sleep Promoting Interventions|
North Shore University Hospital, Manhasset, New York
|Engaging Patients With Effective Communication|
Lehigh Valley Health Network, Allentown, Pennsylvania
|Broadening Cultural Sensitivity at the End-of-life: An Interprofessional Education Program Incorporating Critical Reflection|
Salem Hospital, Salem, Oregon
|Strategies to Improve Nurse to Family Member Communication about Critically Ill Patients|
St. Thomas Hospital, Nashville, Tennessee
|Standardizing the Approach to Communication and Patient Family Care in an Adult ICU|
Morristown Medical Center, Morristown, New Jersey
|Impact of a Collaborative Re-structuring of New Hire Hospital Orientation on Employee Engagement|
Roper Saint Francis HealthCare, Mt. Pleasant, South Carolina
|Measuring, Assessing and Meeting the Needs of Primarily Spanish-Speaking Patients in the Hospital Setting|
Tallahassee Memorial HealthCare, Tallahassee, Florida
|Enhancing the Patient Experience through "Spotlighting"|
St. Joseph Hospital, Orange, California
|The Impact of Nurse Education and Ambient Noise Generators in Reducing Noise and Improving Patient Satisfaction in a Critical Care Unit|
THE HEART HOSPITAL Baylor Plano, Plano, Texas