The Executive Board serves as a strategic advisor to operations of The Beryl Institute. The board provides practical advice on strategy, growth opportunities and future plans, along with valuable insights into market and industry trends.#
Britt Berrett, Ph.D., FACHE
President, Texas Health Presbyterian Hospital Dallas
Berrett serves as president of Texas Health Presbyterian Hospital Dallas, an 898-bed hospital. In addition to his role as president of the Dallas hospital, Berrett also serves at the system level as an executive vice president of Texas Health Resources. He oversees strategic planning and operations for Texas Health Dallas, guiding the hospital in its mission to improve the health of the people in the community it serves.
While on a two-year mission in Peru, Berrett developed a great appreciation for the role that healthcare providers can play in improving the quality of life for an entire community. It is his concern for the quality of life in the community that makes him a passionate advocate for excellence in healthcare and a perfect fit for Texas Health Dallas.
Prior to joining Texas Health Dallas, Berrett served as president and chief executive officer of Medical City, a 677-bed hospital, since April 2000. He received his bachelor's degree in finance from Brigham Young University and his master's degree in hospital administration from Washington University School of Medicine in St. Louis. Berrett also received his PhD in Public Administration from the University of Texas at Dallas.
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Vice President of Culture, Chief Marketing Officer & Chief Experience Officer, Vanguard Health Systems
Carty holds multiple leadership roles with Vanguard Health Systems. As chief experience officer, Carty builds an emotionally engaging, innovative, and collaborative culture for Vanguard’s employees and physicians, while creating a high reliability patient & family experience. As chief marketing officer, Carty develops and executes on an internal communications platform. As Vice President of Culture, Carty leads Vanguard’s organizational development, organizational effectiveness, learning, succession planning, performance management, talent-based hiring, and leadership development.
Prior to joining Vanguard Health Systems, Carty was a partner with Gallup Consulting, where he led the health care consulting for the Midwest, Texas, and Pacific Northwest divisions.Carty graduated top of his class in three years from Benedictine University, with duel bachelor degrees in biology and biochemistry. He has an MBA in Global Executive Leadership from the University of Nebraska. He is also certified in Lean Process Improvement from Toyota University, Information Technology from SUNY-Binghamton School of Management, and as a Strengths Coach from Gallup University.
CEO, Sick Girl Speaks, Inc.
Christensen was born with cystic fibrosis and has received two life-saving double lung transplants. Today she is a national public speaker, the author of Sick Girl Speaks and We are the Change: Transforming the Healthcare Experience through Partnership.
She is the Senior Co-Chair of Duke Healthcare’s Patient Advocacy Council, a Respecting Choices Instructor/ Facilitator, and the first patient to ever be certified as a TeamSTEPPS Master Trainer.
Christensen travels throughout the United States teaching healthcare students, healthcare professionals, and community members about patient safety, advocacy, and end of life. She uses her conservatory theater training as a foundation for her fresh, interactive and dynamic approach to her presentations on the patient perspective.
Christensen represents Project Compassion by traveling throughout North Carolina teaching community members, healthcare students and healthcare professionals about advocacy, advance care planning and organ/eye/tissue donation. As a part of this initiative, Christensen has designed, developed and launched her own Train the Trainer curriculum, "Finding Your Voice in the Healthcare Maze.”
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President and Chief Executive Officer, Leebov Golde & Associates
A passionate advocate for creating healing experiences for patients, families, and the entire healthcare team, Leebov and her team from Leebov Golde & Associates partner with healthcare organizations to create and sustain healing experiences and positive outcomes through powerfully effective, caring communication.
Leebov has written more than 12 books, including several healthcare bestsellers, most recently including: Wendy Leebov’s Essentials for Great Patient Experiences
, 2008; Wendy Leebov’s Essentials for Great Personal Leadership
, 2008; For Physician Entrepreneurs: The Quality Patient Experience
; 2008. Leebov received her B.A. in Sociology/ Anthropology from Oberlin College as well as a doctorate in human development from the Harvard Graduate School of Education.
Before starting her own consulting firm more than 10 years ago, Leebov spent 20 years with Albert Einstein Healthcare Network in Philadelphia where she served as Corporate VP, Human Resources and Organization Development and also founder and president of the Einstein Consulting Group, nationally respected for helping 400+ healthcare organizations achieve service excellence.
Medvedeff is currently an Executive Consultant woking with a number of healthcare organizations and emerging businesses. He is the former CEO of Avatar International; a company passionately focused on creating a more patient-centered healthcare system. In addition to his work with Avatar, Medvedeff has served in healthcare leadership positions in both the public and private sectors and is considered a national thought leader on a number of pharmacy and healthcare technology topics.
After overseeing Florida Medicaid’s P&T committee for Governor Bush and just prior to joining Avatar, Medvedeff was the Vice President of Payor/Provider Services for Elsevier; the world’s largest healthcare publisher.
He has chaired several national workgroups including the National Changing Diabetes Program HIT group, The Pharmacy Quality Alliance’s Diabetes and Medication Reconciliation Workgroups and the Florida Behavioral Health Collaborative. His accomplishments have been recognized with numerous professional accolades and he is most humbled by becoming the first two-time winner of the American Pharmacists Association’s Pinnacle Award. Medvedeff also volunteers his time serving on the Board of Directors of the Florida Health Choice Corporation.
Medvedeff attended the University of Florida where he studied organic chemistry and ultimately received his Doctor of Pharmacy and Master of Business Administration degrees.
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Dean and Professor, University of Tennessee, Knoxville College of Nursing
Dr. Niederhauser is currently Dean and Professor at the University of Tennessee, Knoxville College of Nursing. Prior to her current position, Dr. Niederhauser has held various leadership roles at the University of Hawaii at Manoa, School of Nursing & Dental Hygiene (SONDH) including Associate Professor and Associate Dean for Academic Affairs, and Department Chair. She has also held academic appointments at George Mason University and George Washington Universality.
She has received numerous research grants to study parental barriers to childhood immunizations and has published extensively in this area. She developed and tested the "Searching for Hardship and Obstacles to Shots” (SHOTS) survey to identify parental barriers to childhood immunizations (www.shotsurvey.org). Dr. Niederhauser published the book "Core Review for Pediatric Primary Care Nurse Practitioners” in 2007 and has authored over 35 articles and book chapters on child health and educational issues.
Dr. Niederhauser is a board certified Pediatric Nurse Practitioner. In 2006, she received the American Academy of Nurse Practitioners State Award for Excellence and in 2011 she received the Research Award from Sigma Theta Tau, Gammi Psi Chapter. Dr. Niederhauser is a Robert Wood Johnson Executive Nurse Fellow, completing the 3 year fellowship program for nurses in executive leadership roles in 2011.
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Founder and Owner, Sweeney Healthcare Enterprises
After completion of a 3 1/2 year study known as The Patient Empathy Project, Sweeney founded Sweeney Healthcare Enterprises, an organization that spreads the message that 96% of all persons have some fear about hospitals, healthcare and doctors. She is a speaker, facilitator and motivator who shares her research in an effort to change minds and behaviors of caregivers, thus changing outcomes for both patients and organizations.
As a member of the National Speakers Association, Sweeney is on a mission to transform healthcare - one caregiver at a time. Although she holds a degree in nursing, business, a masters certificate in project management, and is a certified facilitator with the Tom Peters Company, she still attributes most of her success to an earlier career in improvisational comedy, which taught her to build enthusiasm, think differently about the work she does and pull audiences into the power of possibility within themselves. Sweeney previously served as the Director of Ambassador and Customer Services at Memorial Hospital in South Bend, Ind.
Vice President, Patient Experience, Inova Health System
Paul Westbrook joined Inova Health System in 2012 as Vice President of Patient Experience. Paul is responsible for the creation, implementation, and deployment of processes and systems to deliver uncompromising patient experiences - every time, every touch throughout Inova’s 5 hospitals and over 30 outpatient facilities in Northern Virginia.
Prior to joining Inova, Paul began his service delivery consulting company, Westbrook Consulting, LLC, with the mission of transferring his 35 years of hospitality service in branding, strategic deployment, and operations to other service industries, to give back to his community and make a meaningful difference in peoples’ lives.
Paul’s previous career with The Ritz-Carlton and Marriott International spanned more than 26 years. He served as Senior Vice President of Brand Management, Luxury Segment, for the Marriott International, Inc., where he was responsible for developing and executing the multi‑year brand strategy for The Ritz-Carlton. Previously, he was Senior Vice President of Ritz-Carlton’s Product and Brand Management, where he deployed brand strategy across more than 70 hotels globally, in areas including Rooms, Food and Beverage, Culinary, Spa, Retail, and Guest Recognition operations.
Paul received degrees in Hotel Management from Ecole Hoteliere de Lausanne in Lausanne, Switzerland, and Paul Smith’s College in upstate New York. He has been an active member for many years of the Conference Board for Brand Managers and serves on the Board of Overseers with the Malcolm Baldrige National Quality Awards.