Print Page   |   Contact Us   |   Your Cart   |   Sign In   |   Register
Community Search
Sign In

Forgot your password?

Haven't registered yet?

Latest News
Upcoming Events

Webinar - Empathy as a Breakthrough Approach to Culture Transformation

Regional Roundtable - Cleveland 09.01.16

PX BOK Virtual Classroom - Technology Application

Encore Webinar: Initiative to Promote LGBTQ Inclusion in the Patient and Family Experience

Patient Experience Conference 2013 - Overview
Share |

April 17-19, 2013
The Fairmont Hotel
Overview Why Attend Keynotes Program Pre-Conference Hotel Sponsorship Register



Patient Experience Conference is the premier annual event for professionals passionate about improving the patient experience in healthcare. At this highly interactive conference you will identify strategies and solutions to help your organization create an exceptional patient experience, and build lasting connections with industry leaders. Customize your experience through focused breakout sessions based on your stage of development or area of focus.

The full conference program is now available.

Who should attend?

Patient Experience Conference 2013 is designed for leaders and practicioners who are improving the patient experience with roles in such areas as:
  • Executive Leadership


    Diamond Sponsors:

    Platinum Sponsors:

    Gold Sponsors:

    Silver Sponsors:

  • Physician/Nurse Leadership
  • Patient Experience/Satisfaction
  • Service Excellence
  • Patient and Family Advocacy
  • Marketing/Community Outreach
  • Quality/Safety
  • Operations
  • HR/Organization Development 

Schedule at a Glance

Wednesday, April 17

8:30 AM Pre-Conference Workshops
11:15 AM First Time Attendee Welcome
1:00 PM Welcome & Conference Overview
2:00 PM Keynote: Roberta Schwartz
3:15 PM Networking & Break
3:45 PM Breakout Sessions
5:00 PM Program Closes for the Day
6:00 PM Networking Reception & Dinner

Thursday, April 18

7:30 AM Breakfast
8:30 AM Keynote: Britt Berrett & Paul Spiegelman
9:45 AM Networking & Break
10:15 AM Breakout Sessions
11:30 AM Lunch
12:30 PM Keynote: Bryan Williams
1:45 PM Networking & Break
2:15 PM Breakout Sessions
3:30 PM Networking & Break
4:00 PM A Community Dialogue on Improving Patient Experience
5:30 PM Sponsor Reception

Friday, April 19

7:30 AM Breakfast
8:30 AM Breakout Sessions
9:45 AM Networking & Break
10:15 AM Keynote: Kathy Torpie
12:00 PM Conference Closes


Registration Fees: Member


$750 $900

* Members of The Beryl Institute receive $150 off registration. Join today.

Questions about Patient Experience Conference 2013? Contact us at 1.866.465.5824

Patient and Family Participation
The Beryl Institute is committed to including patient and family voices in the dialogue around patient experience efforts. Members of Patient and Family Advisory Committees and/or Epatients are eligible for subsidized conference registration rates. Contact Michelle Garrison for more information at 817.785.5160.

> Cancellation Policy


© The Beryl Institute. All Rights Reserved.      3600 Harwood Rd, Suite A | Bedford, TX 76021