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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience. Contact us to inquire about sharing a case study from your organization.

Latest Case Study


Designing a New Model of Care Around Patients
When Genesis Healthcare decided to consolidate its two community hospitals into one location, it set out to establish a new cultural brand for itself on a reimagined 1960's campus, where all their patients and staff could feel at home. The project presented an opportunity to transform the Genesis environment and culture of care through facility and process design.

 

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